Account access
Tell us the phone number linked to your account and describe what is happening. Never send your password or one-time verification code.
WE’RE HERE TO HELP
Manis is preparing for launch. If you need help with an account, seller application, privacy request or safety concern, contact our support team.
Email Manis support ↗HOW WE CAN HELP
Tell us the phone number linked to your account and describe what is happening. Never send your password or one-time verification code.
Email us from the address linked to your account, or include the account phone number so we can locate it. We may ask for limited information to verify the request. See our Privacy Policy for how shared history and required records are handled.
Include your seller or business name and a short description of the issue. Do not attach identity documents or halal evidence unless we ask you to use a secure submission method.
Describe the concern and include relevant listing details. Please avoid sending other people’s sensitive information unless it is needed to investigate.
Include your device model, operating system and app version if available, plus the steps that led to the problem. Do not include passwords, verification codes or payment details.