Privacy
and trust.

Who we are

“Manis”, “we”, “us” and “our” refer to the team operating the Manis marketplace service in Singapore. For privacy questions or requests, contact manisofficialsg@gmail.com.

Information we handle

The information depends on the features you use. It may include:

• Account and sign-in details: your mobile number and verification activity, and an email address if you add one for account recovery.
• Profile details: display name, biography, profile image and account identifiers.
• Seller application details: seller and business names, contact number, optional business registration number, application declarations and review correspondence.
• Seller evidence: documents or images you submit to support a seller or halal-status review, together with review status and related dates.
• Marketplace content: listing descriptions, prices, categories, fulfilment information, availability, preorder dates, photos and seller profile information. Information you choose to publish may be visible to other people.
• Service and safety records: saved listings and, when those features are available, messages, reports and moderation records.
• Technical information: information needed to operate, secure and troubleshoot the app, such as app version, device and diagnostic details where diagnostic reporting is enabled.

Do not include sensitive personal information in public listings, profile text or messages unless it is necessary for the interaction.

How we use information

We use information to create and secure accounts, deliver verification codes, operate marketplace features, display listings you choose to publish, review seller applications and submitted evidence, respond to support requests, investigate reports, prevent abuse, maintain service security and meet legal obligations.

When information is shared

We share information only as needed to provide and protect the service:

• with other users when you choose to publish a seller profile or listing, or communicate through a marketplace feature;
• with service providers that support account authentication, hosting, database and file storage, communications or diagnostics;
• with authorized reviewers who assess seller applications, evidence, reports or safety issues; and
• when required by law or reasonably necessary to protect users, Manis or the public.

We do not sell personal information. Service providers may process information in Singapore or other locations where their systems operate. We will update this notice when production hosting and provider arrangements are finalized.

Retention and account deletion

We keep information only while it is needed for the purposes above, unless a longer period is required by law or needed to address a dispute, security incident or safety matter.

When an account is deleted, we remove the account’s profile identifiers and profile-linked media. We may retain a limited record where needed for another participant’s permitted conversation history, a report or safety investigation, a dispute, or a legal obligation. Where shared history must remain, we remove or replace the deleted person’s account identity where practical.

We delete or anonymize routine report and audit records within 90 days after the matter is closed. A documented legal or safety hold may require a longer period; access to retained records is limited to the people who need them.

To request deletion now, email manisofficialsg@gmail.com from the address associated with your account, or include your account phone number. Do not send your password or verification code. We use the details only to locate and verify the request. An in-app deletion option will be provided before public app release.

Your choices and requests

You can ask us to access, correct or delete information associated with your account, or raise a concern about how it is handled, by contacting manisofficialsg@gmail.com. We may need to verify your identity and may retain information where the law permits or requires it.

Security

We use administrative and technical safeguards intended to protect information against unauthorized access, loss or misuse. No online service can guarantee absolute security. Please protect your device and verification codes, and contact us if you believe your account has been compromised.

Changes to this notice

We may update this notice when the service or its data practices change. The effective date above shows when the current version was published. We will provide additional notice for material changes where appropriate.